Gamieverse (“we”, “our”, “us”) operates the website https://gamieverse.com. We are an India-based online store that sells digital gaming products, including digital game licenses and digital codes for platforms such as Xbox and PC.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

Scope of Our Services:

Gamieverse is an online e-commerce platform for digital products only. All products sold on this website are intangible digital goods and are delivered electronically. No physical products are shipped.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect:

1) Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Payment-related information (processed via third-party gateways)
- Order and transaction details

2) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website or traffic source

How We Use Your Information

We use customer information to:
- Process and complete orders
- Deliver digital products electronically
- Send order confirmations and transaction emails
- Provide customer support
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Improve website performance and user experience
We do not sell or rent personal data to third parties.

Digital Product Delivery

All products sold on Gamieverse are delivered digitally.
Delivery may include digital activation keys, license codes, or access instructions sent via email or customer account.
Delivery occurs only after successful payment confirmation.

Payment Information

Payments are processed securely through third-party payment gateways.
Gamieverse does not store full credit or debit card details on its servers.
Payment providers operate under their own privacy policies.

Data Security

We implement reasonable security measures including:
- Secure servers
- Firewalls
- Restricted access controls
- Encrypted data transmission where applicable

However, no online system is completely secure.

Data Retention

Personal data is retained only as long as necessary for:
- Order fulfillment
- Customer support
- Legal and accounting compliance

Data is securely deleted or anonymized when no longer required.

Refunds & Digital Goods

Due to the nature of digital products, once a digital code or license is delivered or accessed, it may not be eligible for a refund.
Refunds are governed by our Refund & Cancellation Policy.

Children’s Privacy

Gamieverse does not knowingly collect data from children under 13.
If such data is identified, it will be removed promptly.

Contact Information

Gamieverse
Email: [email protected]
Alternate Email:[email protected]
Location: India